Thursday, 2 August 2018

How to activate International Roaming on a Jio number?



Reliance Jio has by default made the national calling completely free along with free roaming facility at national level. but users need to activate the international roaming and recharge a suitable Jio international  roaming pack to enjoy unlimited incoming and outgoing voice calls, messages and data. The procedure to activate the international roaming facility for Jio users is given below:

Procedure for Prepaid Customers - Through MyJio App:

1) Open the MyJio application
2) Under "My Recharges" section, press on 'Activate ISD/Int’l roaming' as shown in below picture.
3) Now, Select the appropriate pack as per your requirements.
4) Tap on buy and complete the payment to activate international roaming.

Procedure for Prepaid Customers - Through www.jio.com:

1) Open www.jio.com website
2) Click on ‘Quick Pay’ on the home page
3) Enter your Jio number for which IR to be activated and click on ‘International Roaming’
4) Select the IR pack & Click on ‘Buy’ to complete the payment. Post recharge your IR services will be automatically activated along with the IR pack.

Procedure for Prepaid Customers - Through Jio Store or Retailer:

You can visit our Jio store or Jio Retailer to recharge your Jio number with our International Roaming Pack

Note: International Roaming will be activated within 4 hours of buying the pack. Please ensure that your SIM is connected to Jio network during this period. Your phone will stop receiving signals once the activation process begins, thereafter kindly restart your phone for your request to be processed.

Procedure for Postpaid Customers - Through www.jio.com:

1) Click on Sign in, enter Mobile number & request for OTP. OTP will be received on your mobile, enter the OTP and Sign in.
2) Click the “Settings” Icon in Blue (Right Hand Corner)
3) Select “Manage Service”
4) Enable "IR" by sliding the button towards the Right and Click on “Submit”
5) You will get an option to either “Proceed” further to increase the Credit Limit. In case you do not wish to increase the Credit Limit Click “Not Now” option
6) You will see a message that “Your request for IR has been submitted successfully along with a Reference Number” . You will receive a Notification message once the IR service is enabled successfully

Procedure for Postpaid Customers - Through MyJio:

1) On the MyJio home screen Tap on “Activate ISD/Intl Roaming”
2) Tap on “Activate” You will see a message that “Your request for IR has been submitted successfully along with a Reference Number”
3) You will receive a Notification message once the IR service is enabled successfully
4) You will get an option increase the Credit Limit or to Purchase pack. You can select the suitable option required.

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