JIOPHONE DIWALI-DUSSERA OFFER 2019

Reliance Jio has unveiled one more exciting festival gift to people of India. As part of Dussera and Diwali festival, Jio is providing a total worth of Rs 1500 as a free gift. Read on to know the exact details of this offer.

Currently JioPhone is priced at Rs 1500 in the market. At this price of Rs 1500, it is considered to be priced less than one-fourth the price of the cheapest smartphone available in the market. Company also boasts this device to be the perfect example of Make In India initiative, where JioPhone is claimed to be the only smartphone that is made in India, for Indian people and with an Indian Operating System.

Here is the good news, during this festive season starting from 4th of October 2019, you can avail the same JioPhone at just Rs 699. Yes, you read it right. Without any extra effort, you get a straight savings of Rs 801 (i.e. Rs 1500-Rs699).

Wait, there is more sweetness in this offer. When a consumer purchases new JioPhone under this offer, for the first 7 recharges made by consumer Jio will add Rs 99 4G data absolutely free. It brings an additional gift savings of around Rs 700.

In a detailed press release of this offer, Jio said that the hefty price benefits will allow 2G phone users to migrate to the faster 4G services which in turn will aid access to entertainment, payments, e-commerce, education, learning, train and bus booking, artificial intelligence apps and more. Jio has special plans for JioPhone users at extremely low prices along with higher data benefits. The JioPhone has been around for a while and it is one of the cheapest ways to move to 4G services. The JioPhone allows its users to make voice as well as video calls via its front camera and access modern apps such as Whatsapp, Facebook, Google Assistant and more. Users can even watch live TV and movies via all the Jio apps. The phone even connects to Wi-Fi networks and has Bluetooth connectivity.

To conclude this offer details, There is an other way of looking this offer. With a total benefit of Rs1500, you can get a JioPhone technically at zero price. How is this for a festival free gift, thanks to Reliance Jio.

How To Upgrade JioPhone Device Software

Reliance Jio often make improvements to the features of its JioPhones like improving looks, adding some new features, fixing some software bugs etc. These new improvements will not reach the phones that have been already manufactured  and sold unless its users add the most recent version of device software updates. These updates are released by the manufacturing companies as and when some changes are made to the software programming. In this post, we shall list the step by step procedures to carry out the process of upgrading JioPhone Device Software.

Please note users must keep updating the device software's occasionally so as to incorporate the new changes and improvements. If not, the phones might be vulnerable to software hacking or some technical problems might arise. One example for why you should upgrade JioPhone device software is to enjoy the Whatsapp feature which was recently made available on all JioPhones. Upgrading your JioPhone software is a prerequisite before you move ahead to install Whatsapp from the Jio store.

Below is the step by step procedure for upgrading JioPhone device software to most recent version:

1) First ensure your JioPhone has ample network signal and sufficient battery to complete up gradation process. It is recommended that you start this process with connected to power source if your battery is not sufficient.

2) Click the centre menu button and select settings tab.

3) With the help of right navigation button, go to Device tab. Here select and click on Device Information button.

4) Now, with the help of down navigation button, reach down and select LYF Software update.

5) When you click this button, the device will start looking for recent updates. If the phone is already up to date with the recent software, a message will appear notifying that your phone is updated with most recent software. If the phone needs recent update, the required software will be downloaded and installed. Usually the process will take about 15 minutes to 20 minutes depending on your network.

Please ensure that your device does not run out of battery or is not forced to switch off during the process of software download and installation. Once the process is completed, you can start to see new features released under the most recent software updates.

All that we know about JioPhone2 so far

The launch of JioPhone2 was officially announced during the last Annual General Meet of Reliance Industries. The previous version of JioPhone was a huge hit as the company was offering the phone at almost zero price. Earlier the company had announced that the bookings for JioPhone2 will be starting August 15, but in a recent update the time has been shifted by few hours to 16th August at 12PM.

This new version of advanced 4G phone offers several interesting features including a physical keyboard in the format of QWERTY. It will also have the support of most used social media sites like facebook, YouTube, Whatsapp. The price of Reliance Jio’s second avatar of JioPhone is Rs 2,999/-. The JioPhone announced in 2017 was priced at Rs 1,500. Reliance Jio had said that this amount will be refunded to the customers after a gap of three years when they return the phone to it.

The JioPhone2 comes with a qwerty keypad- much like old Nokia Asha and Blackberry phones. It has four-way navigation keys and a mono speaker. The screen size is the same as of the JioPhone i.e 2.4-inch QVGA. The JioPhone2 is powered by Spreadtrum 9820 dual-core SoC. In term of specs, the Jio Phone and JioPhone2 are the same. Like the Jio Phone, JioPhone2 also runs on KAI operating system. The phone comes with 4GB of internal storage which can be further expanded up to 128GB via a microSD card and 512MB RAM. Beside all these, it supports Bluetooth, FM radio, VoLTE, VoWiFi, NFC, GPS, LTE Cat4 DL: 150Mbps/UL: 50Mbps, and LTE Band 2,5,40, 2G Band 900/1800. The phone is backed by 2000mAh battery.

The registration of JioPhone2 will begin in the next couple of days on August 15. The JioPhone2 has succeeded last years’ JioPhone1. Apart from JioPhone2, the registration process for JioFiber with FTTH technology will also begin on the same date. Jio’s first feature phone – JioPhone1, which was launched last year was a huge success. Reliance has sold around 25 million units of JioPhone1 so far. Now, with JioPhone2, the telecom giant is aiming for more. The leading telecom giant has quickly made it to the top spot in the Indian feature phone market, highlighting the significance of 4G feature phones.

The JioPhone2 is powered by KaiOS. It is a web-based platform that uses open standards such as HTML5, JavaScript, and CSS. It made its India foray with JioPhone in July 2017 and gained a 15% of the mobile OS market beating Apple iOS as the second widely used in India, as per DeviceAtlas’ latest Mobile Web Intelligence Report.

Stay tuned at www.jioduniya.com for more updates about the new JioPhone2 in coming days.

All about JioPhone Monsoon Hungama Offer

JioPhone Monsoon Hungama Offer is the recent special offer from Reliance Jio in which one can exchange an existing phone (of any brand) for a brand new JioPhone at an effective price of Rs. 501only. All one need to present is the existing phone and charger which should be undamaged (normal wear and tear are acceptable) and in working condition, to your nearest Jio Retailer and pay Rs. 501 as refundable security deposit.

Along with this , the users should also avail a special JioPhone Recharge Plan of Unlimited Voice & Data for 6 months on paying only Rs 594 at the time of activation. This means, a user is committing for at least 6 months of advance recharge to avail this offer. Each month, the user is paying Rs 99 ( For 6 months, 99 Rs X 6 = 594 Rs). Additionally the eligible users will also get a special exchange bonus of 6GB data voucher, worth Rs 101 for the first successful recharge. Which means, the user will get a total of 90 GB data over 6 months. JioPhone comes with a Jio SIM. One can also port-in the existing number via MNP process.

Any existing non-VOLTE feature phones (2G, 3G, 4G) can be exchanged under this offer, but one condition is that the phones should not be older than January 1st 2015, to avail this offer. It means, the existing phone to be exchanged should not be older than ~3.5 years old. Please note JioPhone or any CDMA or operator locked devices WILL NOT be accepted for exchange under this offer. The interested users need to carry both your phone and charger to avail the offer. There is no need to carry any bill or phone box, or any other accessory.

As part of JioPhone Monsoon Hungama Offer, you need to make an upfront payment of Rs. 501 as refundable security deposit for new JioPhone. This refundable security deposit can be claimed back after thirty six (36) months of minimum usage and before thirty nine (39) months from the date of purchase of JioPhone under the offer. Please note that the refund cannot be claimed before or after this period. Also, the JioPhone must be in working condition and damage free when presented for claiming the refundable deposit.

Following are the terms and conditions for claiming the refundable security deposit of Rs 501 in between 36 and 39 months after purchase of new JioPhone:

- The JioPhone should not be damaged (normal wear & tear excepted) and should be in working condition.

- Any and all data or other information of the user on the JioPhone is deleted and purged before returning the JioPhone;

- The Recipient removes the SIM card from the JioPhone before returning the same;

Now Facebook available in Jiophones

After launching of JioPhones for a net price of zero rupees, the Reliance Jio company was successful in attracting millions of customers to its unique feature phone with 4G-LTE capabilities. However, the phone lacked certain famous social media platforms like Facebook and Whatsapp.

Now, the company has rolled out the facebook feature to all the JioPhone users from Wednesday, 14th Feb 2018. “Jio Phone is the world’s most affordable smartphone built with transformational technology especially for Indians to migrate from a feature phone to smartphone. As promised, Jio Phone will be home to the world’s leading applications, starting with Facebook,” Reliance Jio director Akash Ambani said in the statement.

The new version of the Facebook app is said to have specially built for the Jio KaiOS, a web-based operating system designed for Jio Phone. Around 50 crore beneficiaries of JioPhone can now start using facebook. This web based Facebook app for Jio Phone will support push notifications, video, and links to external content.

“We are excited about our partnership with Jio and the opportunity to provide the best possible Facebook experience for millions of people using JioPhone,” Facebook vice president of mobile partnerships Francisco Varela said. The new kaiOS adopted Facebook app is also programmed to work with the cursor functionality of Jio Phone.

Recently, Jio had announced the lowest monthly rental plans in India specially for the JioPhone users at just Rs 49 for 28days of service. This move aided in further adding new customer base to the network. It is said that Jio is also working on introducing the Whatsapp application too, if done successfully, there is no doubt that it will garner many more JioPhone fans.

JIO LAUNCHES LOWEST MONTHLY PLAN AT RS 49 ONLY

Reliance Jio has launched a new exciting offer for JioPhone customers as an extension to the previous "Jio Republic Day Offer " in which extra 4G data was offered under various prepaid plans dedicated for Non-JioPhone users. This new offer famously dubbed as "JioPhone Republic Offer" is available only for JioPhone users.

Under this offer, Jio has introduced a new recharge plan of Rs 49 in which the users will get 1GB high speed data valid for 28 days with free voice calls, messages, unlimited data at reduced speeds and application access.  "JioPhone users will enjoy free voice calls and unlimited data (1GB at high speed) for 28 days at a price of only Rs 49. Jio is also introducing affordable data add-ons at Rs 11, 21, 51 and 101," the company said in a statement.

It is worth to note that the previous nearby plan for JioPhone users was the sachet plan of Rs 54, which offered 3.5GB, but was valid for only7 days. With this plan, Jio has further dragged down the monthly recharge package from Rs98 to Rs 49.

Jio in an official statement has claimed that this offer is intended to connect the 50 crore unconnected Indians with the mainstream of digital freedom. "Tariffs charged for feature phone users continue to be exorbitant, while their smart phone counterparts on Jio enjoyed free voice calls and high speed data at the most affordable tariffs. The high feature phone tariffs make it impossible for them to even think of using data...Jio has made data affordable for everyone," the statement said.

In the official statement, the company has given a call to all the 50 crore feature phone users to get themselves free from the unfair digital empowerment and come to the mainstream and become a part of digital revolution.

RS 153 JIOPHONE PLAN REVISED - DAILY DATA DOUBLED

Reliance Jio has revised one of the JioPhone prepaid plan Rs 153 today and has increased the daily quota from 500 MB to 1GB per day. This means users will get double the data at same old price.

Important to note that Rs 153 plan only works for JioPhone. If you want to enjoy this offer, just insert your Jio SIM into any JioPhone and recharge with 153 Rupees data plan. Earlier, Rs 153 plan used to offer a total of 14GB with a daily cap of 0.5GB ( i.e. 500 MB) for high speed 4G data. After completion of the daily quota, speed was reduced to offer an unlimited data.

Jio has two more smaller sachet packs of Rs 24 (valid for 2 days) and Rs 54 (valid for 7 days), these will continue to offer 500MB high speed data per day.

Recently, Jio reduced prices for various prepaid plans to attract more customers.

Reliance Jio is now offering 1GB daily data at Rs 149 pricing which includes free unlimited voice calls (local and roaming) coupled with free unlimited SMS as well.

It is also offering 1.5GB data per day packs, starting at Rs 198 and going up all the way to Rs 498. Jio’s Rs 198 recharge offers customers 1.5GB data per day, which is 42GB data in total for a period of 28 days, more than the 28GB data that it used to offer earlier. Similarly, Jio’s Rs 398 plan now has 105GB data for 70 days, while the Rs 448 plan will offer 126GB data. By default, all the prepaid plans include free voice calls, unlimited SMS and access to Jio’s suite of apps.

JioPhone Bookings To Resume Shortly

The Reliance Jio team has started preparations for the second wave of Reliance Jio Bookings. This time to avoid uncontrollable rush to the website, Jio has started online verifications for previous interests recorded. Several users have received messages from Reliance Jio to verify and confirm if they still are sure with their previously registered interest and are told they will be informed as soon as pre-booking resumes on priority basis.

One of our team member has received a message which reads " Thank you for your interest in JioPhone. To confirm your interest, click http://jio.com/r/******** or call 18008898889. On availability of JioPhone, we will inform you in advance. Team Jio. "

Once you click on the link sent through the message, you can find a confirmatory message as shown below:

All these developments indicate that Jio has learned from its previous mistakes and determined to handle the second wave of Jiophone prebookings in a much effective manner. Stay tuned for more news related to JioPhone prebookings.

Read our previous posts for more information:

⚑ Why JioPhone Pre-booking was suspended?

⚑ How to register interest for JioPhone?

⚑ Procedure to Pre-book a Jiophone.

JioPhone Production to continue - Few improvements might be added

Few days back, there was a report in Factor Daily claiming that Jio is looking into stopping the production of its JioPhone and is evaluating options to produce a android based phone. The report also quoted the sources who attributed the production halt to KaiOS (forked version of Firefox OS), which does not support a lot of apps.

However, a Reliance Jio spokesperson, in a statement disproved the report and said that next pre-booking date will be announced soon. “JioPhone, ‘India ka smartphone’ is committed to fulfilling the country’s digital vision. Jio welcomes the initial 6 million Indians who are moving to digital life with the JioPhone and will soon announce the next JioPhone booking date.

Reliance JioPhone runs KaiOS, and it comes with Jio’s suite of apps like MyJio, JioMusic, JioTV, JioCinema, etc. Of course, more apps can be downloaded from JioStore. Notably, JioPhone doesn’t ship with popular social media and messaging apps like Facebook and WhatsApp. However, we’ve learnt that the company plans to roll out support for Facebook and WhatsApp soon, though timeline is unclear. Reliance Jio is looking to develop and app ecosystem for JioPhone, keeping in mind tier 2 and tier 3 users. We could see addition of utility apps like bus booking apps as well as entertainment apps. Details are unclear at this moment.

Reliance Jio is currently finishing up the first batch of deliveries of JioPhone. Reliance JioPhone pre-bookings started August 24, and deliveries began September 15. The company says it has received close to six million booking so far, and about 10 million expressions of interests from across the country. At the launch, Reliance Jio had said that it is targeting to have five million JioPhones available every week.

JioPhone Warranty Details - Summarized

About JioPhone Warranty :

The warranty for JioPhone includes all the items provided in the original packing like the handset, adopter and the battery. The limited warranty is being granted by the Company to address defects in material and workmanship only which is applicable subject to the JioPhone being used normally and in adherence to the JioPhone Offer; and the guidelines stipulated by the Company in the technical specifications, user manuals and service communications; and the terms and conditions of this Warranty.

This Warranty is applicable only to the individual who has been issued the JioPhone by the Company under the JioPhone Offer. Subject to the terms and conditions hereinafter recorded, a JioPhone having a Defect shall be repaired or replaced free of charge upon submission of a valid claim by the Consumer (or his or her authorized representative) during the validity of this Warranty as stipulated in "Warranty Period" section hereunder.

The Warranty shall be carried out by the Company or any person/service partners/service dealers authorized by the Company to perform any activities relating thereto.

Warranty Period 

This Warranty of the JioPhone extends for a period of twelve (12) months commencing from the date on which the JioPhone is delivered to the Consumer.

On and from the expiry of the Warranty Period, the Company may, at its sole discretion, provide any repair or replacement of the JioPhone, including any JioPhone having a Defect, on chargeable basis. The Company hereby reserves the right to publish such charges on www.jiophone.com from time to time. 

Limitations on the scope of Warranty:

This Warranty shall not be applicable in the event of any of the following conditions occurring:-

a) Complaints related to playability, printability, compatibility with external accessories, software, file systems, CODECs, signals, networks shall not be considered as a Defect in the JioPhone and are not covered under Warranty;

b) The JioPhone has been subject to abnormal use or conditions, improper storage, exposure to excessive moisture or dampness, exposure to excessive temperatures, abnormal voltage, excessive charging, unauthorized modifications, unauthorized repair (including but not limited to use of unauthorized spare parts in repairs), abuse, accident, acts of god, spills of food or liquids, cosmetic damage, improper installation and breakage or damage to antennae (otherwise than by reason of any Defect);

c) Company has not been notified by the Consumer of the Defect in the JioPhone during the applicable Warranty Period;

d) The JioPhone seal, serial number code or date code has been removed, defaced or altered;

e) The JioPhone has been used with or connected to an accessory:-

• Not supplied or approved by Company or its affiliates,
• Not fit for use with the JioPhone, or
• Used otherwise than for the manner intended;

f) The seals of the JioPhone enclosure have been broken or shows evidence of tampering or the JioPhone has been used in equipment other than that for which it has been specified usable by Company;

g) A damage caused by operating the JioPhone outside the operating guidelines;

h) The JioPhone has been modified to alter functionality or capability without the written permission of Company;

i) Defects caused due to negligence/omission of the Consumer, including any failure by the Consumer to adhere to any

• Periodic maintenance(s) including necessary updates, upgrades, patches or other critical bug fixes as determined by the Company or its partners for the JioPhone
• Periodic servicing as determined by the Company or its partners for the JioPhone; or
• Any other instructions as may be mentioned in the instruction manual and other documentation of the JioPhone;

j) Defects caused by normal wear and tear or otherwise due to the normal aging of the JioPhone;

k) Defects or damage caused due to malicious software or viruses, etc;

l) Any modifications, including but not limited to rooting attempts, reverse engineering, unlocking, jail-breaking, etc., of the JioPhone or original firmware(s) or software(s) of the JioPhone;

m) Any damage of plastic component like the front and back cover including the rubber components like key pads, antenna shall not be covered under warranty coverage.

The Consumer shall have no coverage or benefits from damages arising from failure under this Warranty in any of the following conditions as stipulated above, and in such cases Company may at its sole discretion, repair the JioPhone on chargeable basis.

The Consumer owes a fundamental duty of care to the JioPhone. However, no Consumer is authorized to open the JioPhone, either by himself/herself or through any person not expressly authorized by the Company, for performing any upkeep or maintenance on the JioPhone and any such action on the part of the Consumer shall disentitle the Customer from availing this Warranty. Any damage caused by opening the JioPhone shall not be covered under this Warranty. Only the Company or its authorized entity should perform any repair on the JioPhone and such repair may, at the Company’s discretion, be chargeable services, save and except to the extent any repair, replacement or action is specifically covered by the terms of this Warranty;

The Company reserves the right to change the method by which Company may provide Warranty to the Consumer, including the eligibility of any JioPhone to receive any particular kind of action required under the Warranty. The Warranty will be limited to the options available in the each state where service is requested. The options, parts availability and response times may vary according to the state. Consumer may be responsible for shipping and handling charges if the JioPhone cannot be serviced in the respective state itself. The Warranty for the JioPhone is restricted to the country where Company or its authorized distributors originally delivered the JioPhone.

Procedure for availing Warranty

• In order to derive the benefits of this Warranty in respect of any Defect in the JioPhone, the Consumer has to walk-in with the JioPhone with a valid claim to the authorized service centre of Company. The Consumer shall bring the Defective Product and collect after the completion of the service under this Warranty.
• The Company may, at its sole discretion, determine and require such identification or documentation from the Consumer as a pre-requisite for the purposes of admitting Warranty claims, including documentary proof of issue of the JioPhone to the Customer and/or date of activation of the JioPhone and/or proof of his/her personal identification.
• During the Warranty Period, Company or its authorized service partners or service dealers will repair or replace the Defective Product or any part thereof, subject to a valid claim being made by the Consumer. Such repair or replacement of the Defective Product shall include repair or replacement of a Defective Product which is “dead-on-arrival” or “dead-after-purchase”. The Company is authorized to stipulate the appropriate rules for determining the categories of Defective Products, from time to time.
• The decision to either repair or to replace the Defective Product shall be at the Company’s sole discretion and where the Consumer submits a valid claim, he/she shall not be charged (whether for parts, labor or otherwise) for the repair or replacement of the Defective Product during the Warranty Period.
• The Consumer acknowledges and agrees that whilst carrying out any repair during the Warranty Period, the Company may use accessories or parts that are new or refurbished/reconditioned that are equal to new ones in performance.
• The Consumer acknowledges and agrees that any replacement during the Warranty Period of a Defective Product by a replacement of the same model/version/color shall be subject to availability and the Company may, at its discretion, provide a replacement which may be equal in performance but not necessarily the same model/version/color.
• Following any servicing under a Warranty, the JioPhone or a replaced JioPhone, as the case may be, will be returned to you in the same state as the JioPhone was configured when originally provisioned to you, subject to applicable updates. The Company may install system software updates as part of servicing under the Warranty that may prevent the JioPhone from reverting to an earlier version of the system software. Third party applications and software programs installed on the JioPhone may not be compatible or work with the JioPhone as a result of the system software update. You will be responsible for reinstalling all such third party applications, software programs, including data and information. Recovery and reinstallation of such third party applications, software programs, including data and information are not covered under this Warranty.
• The JioPhone may download and install product software updates automatically, if such update deemed necessary for improved performance of the JioPhone or for feature enhancements or for critical bug fixes or for security updates.
• The Warranty in respect of a repaired or replaced JioPhone/part shall continue and remain in force only for the unexpired Warranty Period.

Jurisdiction in case of Disputes

• No person other than the Company is authorized to make any modification, extension, or addition to this Warranty.
• All disputes shall be governed under the laws of India and are subject to the jurisdiction of the Courts of Mumbai only.

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Terms and Conditions of JioPhone - All you want to know

JioPhone Terms and Conditions

Reliance Jio Company has announced a detailed list of terms and conditions related to the newly announced JioPhone. The company has already completed its first wave of pre-bookings with an initial deposit of 500 INR for each JioPhone. The company claims the JioPhone a free phone, but the minute details related to accepting, working, returning and conflict resolution have been made public recently. In this exciting development, Jio has now introduced an early exit option for JioPhone users who wish to return the device before the stipulated period of three years. Besides, this will now enable customers to get a part of their deposit refunded on a graded basis.

As per the details listed, any customer who returns the JioPhone within the one year will not get any refund. Those who return the device between 12-24 months of usage will get a refund of Rs. 500 while those who return the device between 24-36 months of usage will be eligible for a refund of Rs. 1,000. And finally, post 36 months of stipulated usage JioPhone users can return the device and get the complete refund of Rs. 1,500.

        Notably, Jio has said that relevant government tax will be applicable on the early exit charges. Meanwhile, the company has also issued minimum usage policy in order to prevent misuse or hoarding of the JioPhone and to encourage use of its world-class 4G services. Well, Jio has basically stipulated a minimum recharge of Rs. 1,500 a year further allowing JioPhone owners to use any combination of plans, in order to be eligible for the refund.

"This brings greater flexibility to users as they may opt to recharge as per convenience and need as long as they recharge for Rs 1500 during the entire year. If a customer chooses to be on the JioPhone specific Rs 153 plan then he or she will have to do only 10 recharges (instead of the regular 13 prepaid cycles in a year) during the year to be eligible for the refund," the company said in an email statement.

The company is of the opinion that the minimum usage of Rs. 1500 per year is still lower than the current average usage of nearly Rs. 130 per month (or about Rs. 1,560 per year) for users on other 2G networks. And at this lower charge of Rs. 1,500 a year Jio customers will enjoy superior 4G services, unlimited voice and huge amount of data. In any case, Jio has established an extensive service support network for JioPhone across entire India with more than 12000 Jio points / Jio service points ready to service JioPhone / Jio customers. The service support network is designed to ensure that most customers can access support for their device issues within a radius of 10 kms of their zones.

JioPhone Delivery Confirmation by Reliance Jio

Through its official twitter account, the representatives of Reliance Jio company have confirmed that all the pre-booked JioPhones will be delivered by Diwali Festival. Reliance Jio Care, in response to a user query said on Twitter that customers who pre-booked the JioPhone will get the device by Diwali.

JioPhone Delivery Confirmation

            The tweet from Jio Care from its official Twitter handle was as follows  “ Thanks for reaching put, We have started the delivery of JioPhone in a phased manner to avoid inconvenience to our customers. Please be assured that all customers who have done the pre-booking of JioPhone will receive it by Diwali,”. “We will send you an SMS informing about the store address and pickup date as soon as it is ready for delivery. The delivery status of your JioPhone order will soon be available on 1800 890 8900,” Jio Care added.

Reliance Jio JioPhone delivery begun September 24, and the company plans to complete the process within 15 days. Reliance Jio JioPhone is priced at Rs 1,500 which is refundable after a period of three years given users return the device. People who pre-book the device will have to pay Rs 500 upfront and the rest Rs 1,000 at the time of delivery. Currently, Reliance Jio has temporarily suspended bookings for its low-cost 4G handset, though users can register their interest via Jio.com, MyJio app or with authorized offline Jio retailers. However, an option to register interest is still available so that all the interested customers can be alerted when the pre-booking starts in future.

Why JioPhone booking was suspended

The prebookings for most awaited 4G feature phone of India was suspended by Reliance Jio just within 24 hours of start. Earlier in the morning on 24th August, Jio sent messages to all those who had registered interest that the prebookings will start at 17:30 hrs on Thursday, the 24th of August 2017. However, due to huge visitor influx to the Jio servers, the official website and Jio app was crashed. Overnight, the server functioning resumed. On 25th August, many were able to book for JioPhones successfully.

Notice saying pre-bookings will be resumed later

If you are not one among the lucky people who successfully booked JioPhones, don't worry. Jio has promised that it will resume pre-bookings soon. We suggest you complete registering interest again so that Jio will inform you when it resumes prebookings. If you dont know how to register interest, please read our previous blog "How to register interest for JioPhone".

While investigating possible reasons for suspending pre-bookings, we got following feedback from various Jio retailers and few of its hard core fans.

1) Most are of the opinion that Jio suspended pre-bookings so that it could deliver all the pre-booked JioPhones without fail, i.e. Jio does not want to take orders more than it can deliver. It is one of the ethics of the company to stand on the promise it has made. One must admire the strategy of collecting only one third of the amount during pre-booking. Because, this will provide some liquidity to begin with, at the same time people will not be worried like in the case of Noida's Ringing Bell case.

2) Few others are of the opinion that Jio wants to correct its image, but upgrading its servers so that the issue of server crash does not repeat. It is believed that Jio has taken the dent seriously and as a matter of prestige.

3) In our view, we see it as a marketing strategy to keep the enthusiasm and curiosity of the people in pace. By this method, Jio is making people to stand on toes to get the prebookings.

4) Nobody expected Jio to close the prebooking so soon. There is a downside to this strategy. When Jio resumes pre-bookings some time later, even more people will rush to the website, putting much larger load on the server. Hope Jio will be ready to tackle this problem next time.

PROCEDURE TO PRE-BOOK JIO PHONE

The long wait is over now. Reliance Jio has officially started advance bookings for JioPhones. On contrary to previous rumours, one can book as many JioPhones as he wish. In this post, we will describe you the various options and steps in booking the JioPhones:

1) Through Jio's official website (www.jio.com):

Visit the official Jio website and click on the pre-book option in the homepage. Enter your 10 digit mobile number (any operator) and click on SUBMIT button. It will take you to a new screen where  you will have to add the pin code of place where delivery needs to be done. If you want to book more phones, add another mobile number and pin code. The amount to be paid for the pre-booking will be automatically updated at the bottom (For each phone, at the time of booking only 500 rupees has to be paid, remaining 1000 rupees will have to be paid during collecting delivery). After completing the payment, you will get a booking ID which will be messaged to all the mobiles listed during booking.
This booking ID will be required to collect the JioPhone in future, so store this ID.

Pre-booking screen in offical website of Reliance Jio

2) Through MyJio application:

Open the Myjio application, click on the pre-book options. Enter the details like mobile number and pin code of delivery address as explained in option#1 above. After successfully completing the payment, a booking ID will be sent to the mobile numbers for future reference.

3) Through Pre-book links sent by Reliance Jio:

This option will be available only if you have received a message or mail from Reliance Jio company about pre-booking availability. Click on the link provided in the message or mail which will lead you to the scree in first option detailed above.

It is recommended to pre-book quickly, because the delivery will be made based on first come, first serve basis.

HOW TO REGISTER INTEREST FOR JIOPHONE

In our earlier post "JioPhone - India Ka Smartphone", we explained about all the important features of upcoming JioPhone. In the same post, we also informed about the beta test launch on 15th August with selected customers and official start of bookings from 24th August.

On its official website www.jio.com, the company has provided with an option to register interest into the new JioPhone which is the world's cheapest 4G phone, where the company is providing the phone at an effective price of Zero rupees.

Below is the step by step procedure to register your interest into the JioPhone through its official website.

1) Open Reliance Jio’s official website (www.jio.com) and click on ‘keep me posted’.

Click on "Keep Me Posted" button

2) A pop-up ‘Register Interest’ will open where the user needs to share his details such as name, email, phone number. Click submit.

Fill in all details and accept the terms and conditions.

3) You should get a confirmatory screen with a thank you message.

Thank You confirmation indicates successful submission of interest.

The company is expecting a large number of orders and shipments are expected to start as early as the first week of September. While the JioPhone technically costs nothing, buyers will need to pay a refundable security deposit of Rs1,500 at the time of booking the phone. The security deposit is to ensure that no one misuses the offer and hoards phones. After 36 months, a Jio Phone user will be eligible for a full refund of the security deposit. There are specific tariff plans for the Jio Phone feature phone.

There is a recharge of Rs153 per month that provides unlimited calls and bundles unlimited internet use too—out of this, 500MB each day will be on 4G speeds, and any data usage beyond that will be available on reduced internet speed. The JioPhone can also be connected to any TV, including the old CRT TVs, for streaming TV shows and movies from Jio’s own streaming apps. This pack will cost Rs309 a month, and will bundle unlimited calls as well as 1GB data every day at 4G data speeds.